Frequently Asked Questions
Here you will find answers to the most frequently asked questions about Holiday Park 't Urkerbos. Do you have a question that is not answered here? Feel free to contact us!
You can use online booking to see which seats are still available. You enter the date and then click on 'free places'. It will show you which places are available for your chosen period.
You can book online through our website . It is also possible to reserve a place by e-mail receptie@urkerbos.nl or by phone 0527-68 77 75.
After booking, you will receive a reservation confirmation. This will indicate the date by which you must pay. The first payment deadline is 2 weeks after reservation and the second payment deadline is upon arrival. Since October 2021, 200 and 500 euro denominations are no longer accepted.
If you have reserved a camping pitch, you can check in from 2 p.m. onwards. For rental accommodations, you can check in from 3:00 pm. Check-in is possible until 8 p.m.
If you have a camping pitch, you can check out from 8:30 a.m. to noon. For rental accommodations, you can check out until 10:00 am.
Almost every field has a sandbox and/or playground equipment, so you won't have to lose sight of your small children.
A maximum of 2 dogs are allowed per pitch, if leashed. Dogs are not allowed in the rental accommodations, except in the comfortable 4-person chalet (Partridge Park 4) the glamping tent (CoCo-sweet tent) and the Finnish Cottage.
All pitches are at least 80m² to 120m² in size. The camper pitches are 60m² to 80m² in size.
A comfort pitch means you have 10 ampere electricity and your own water tap, drainage and connection for television (the television must be DVB-C capable). These pitches are at least 80m² to 120m² in size.
At the pitch or accommodation, one car per pitch is allowed car. The second car must be parked in the parking lot in front of the campsite. Cost for the second car inside the barrier is € 2.00 per day. This second car can be parked in the parking lot in front of the recreation hall.
Barbecuing with charcoal/briquettes is allowed only if you take the necessary precautions. Use a safe barbecue, keep fire extinguishers at hand and do not use methylated spirits but lighter cubes. The barbecue must be placed off the ground (or on a paving stone) in case of fire. Fire pits are allowed with the same conditions and must not cause a nuisance during use (think splash-proof wood, a metal plate under the fire pit against burnt grass, etc.).
In the campground one car per pitch is allowed this you can park at your pitch. This car must remain within the stakes (your pitch) and not protrude beyond the pitch. Parking is also available at the rental units.
An additional tent(s) of up to 7 m2 in total is allowed, however, additional charges will apply.
Guests are always welcome. However, you must register your guest at the reception desk. The cost for this is € 4.50 per night per person, excluding tourist tax. Guests over 18 years old with a tent or other camping equipment, must book their own pitch.
A second family can use your caravan or tent when you are not present, for a fee (lodger rate).
The campground has a laundromat. This is in the main sanitary building. The use of the washing machine costs € 5.00, including detergent. The dryer costs € 3.00. There is no centrifuge at the campsite.
During the May vacations, and the middle 4 weeks of summer vacations region North there is a recreation team present that organizes activities for young and old. See our entertainment program. During the Easter, Ascension and Pentecost weekends we also organize some activities.
In the main sanitary building there is a toilet with toilet handles. There is also a family shower with stool. This can also be used by disabled guests.
There is a mailbox in the reception area. Small packages (no larger than a shoebox) can be delivered to the reception.
It is possible to arrange a visitor's pass: for a fixed rate per season, your visitor, after reporting at the reception, may walk through (this does not include use of the pool).
There is a camping mini-store in the reception area. Here you can find small (forgotten) items, buy camping supplies and the newspaper, and change gas bottles. Every morning it is possible to pick up baked rolls at the reception. These must be ordered the evening before.
At the reception you can rent bikes for one or more days. If you would like to rent more bikes, or e-bikes (max. 4 pieces), we recommend that you book in advance.
Various cycling and walking routes are available at the reception desk. You can also obtain the cycling map of the Northeast Polder.
We have wireless internet. On 95% of the park you can receive internet. You can buy a login code at the reception (from € 4.50 per day).
We would like to draw your attention to the following: The internet at the campsite is so-called "Camping WiFi", which means that the internet is for vacation use; sending a vacation photo to family via WhatsApp or Facebook works fine. Unfortunately, downloading movies and watching HD livestreams is not possible; this puts too much load on the campsite WiFi.
Use of WiFi amplifiers is not allowed; this will dupe other guests.
The use of hot water and showers is free. You do need a ticket to enter the sanitary building, in order not to let children use the sanitary facilities unaccompanied. And you need a shower ticket to use the showers (deposit per ticket is € 5.00).
No, pets are not allowed in all our rental accommodations, with the exception of the comfortable 4-person chalet (Partridge Park 4) and the CoCo-sweet glamping tents and Finnish Cottages.
No, renting linen packages is not mandatory. Of course, for hygienic reasons it is mandatory to put linen around the mattresses, pillows and comforters!
Would you rather rent ? Please let us know in advance and we will make sure the package is ready for you.
Yes, this is possible. Please contact us for this.
Reception opening hours depend on weather conditions, among other things. Reception is open at the following times (from April 1 to September 30):
Monday to Saturday: 8:30 - 12:30 14:00 - 17:30
Sunday: 8:30 - 12:30 14:00 - 17:30
Outside opening hours, we can be reached in case of emergency only at 0527 68 77 75.
You can only use the facilities outside school vacations. In that case, please report to the reception desk. You must pay an entrance fee for everyone.
The Uniform Conditions of the Hotel and Catering Industry (UVH) of the Koninklijke Horeca Nederland apply to us.
If you have cancellation insurance with us, you can cancel your vacation with an official statement, such as a letter from the doctor. If you have no cancellation insurance with us, we apply the Recron Conditions and the applicable percentages will be charged. The shorter before arrival, the higher the percentage becomes.
We recommend that you participate in the cancellation fund with us or purchase cancellation insurance elsewhere. The cancellation fund with us amounts to 4% of the total amount. This is not possible if you have booked the family house; for this you need to take out a group cancellation insurance with, for example, the Europeesche Verzekeringen. Participation in the cancellation fund indemnifies you against the costs that may arise in the following events, provided that they are supported by an official statement, e.g. a letter from the family doctor:
- death, sudden illness or accident of the main person or one of the participants
- early termination of your vacation due to death of a family member in the first degree, of the sponsor or one of the participants
- forced relocation of the sponsor due to medical reasons, renovation or change of job
- involuntary unemployment of the main person.
When canceling your vacation, the time of cancellation is when you return the pitch empty.